October 16, 2024

We have reflected on two actions that serving leaders take which produce a thriving world—they shape the vision and set the values. A third action serving leaders take to produce thriving is to share the mission. Again, consider Paul’s vision of the church body.

¹¹ So Christ himself gave the apostles, the prophets, the evangelists, the pastors and teachers, ¹² to equip his people for works of service, so that the body of Christ may be built up ¹³ until we all reach unity in the faith and in the knowledge of the Son of God and become mature, attaining to the whole measure of the fullness of Christ. ¹⁴ Then we will no longer be infants, tossed back and forth by the waves, and blown here and there by every wind of teaching and by the cunning and craftiness of people in their deceitful scheming. ¹⁵ Instead of speaking the truth in love, we will grow to become in every respect the mature body of him who is the head, Christ. ¹⁶ From him the whole body, joined and held together by every supporting ligament, grows and builds itself up in love, as each part does its work (Ephesians 4:11-16). 

Paul describes a thriving world in which each part is doing its part and the body is growing to healthy maturity. In this issue, we focus on how serving leaders share the mission of the organization. The Serving Leader Model® calls this “Blaze the Trail™”.  Mission addresses the question, “What do we do that brings value to those we serve?” 

Serving leaders share the mission by clarifying priorities.

Paul reveals the mission of the body in this passage. There are “works of service” and an acknowledgment that “each part does its work.” There is work to be done and clients, customers, or members to serve. Each member has a part to play in fulfilling the mission and every organization has a unique way in which they add value to the world. Many leaders focus on making sure everyone is busy. But serving leaders share the mission with everyone by clarifying priorities so that everyone is busy doing the right things. They make it abundantly clear to everyone what work serves the customer/client/member in ways that ensure the mission is accomplished. 

Serving leaders share the mission by teaching.

Paul encourages the leaders to “equip his [God’s] people for works of service.” He understood that thriving required the leaders to teach others how to do their work. Many leaders, especially founders of organizations, intuitively understand the special value that they bring and what special “flavor” of service they bring to the world. And they assume that in time others will learn it from them. But serving leaders realize that mission critical work must be taught. They are quick to say, “Let me show you how we do this in this organization and why doing it this way helps us accomplish our mission.” They teach, train, observe, correct and instruct until the work is done in the right way.

Serving leaders share the mission by removing obstacles.

Paul talks about the “waves” and “winds” that will distract people from the real work of the church. He recognizes that it will be easy to lose focus and start doing things that don’t really produce maturity. Over time many leaders slowly allow excessive reporting, unnecessary meetings, redundant tasks, and inefficient workflows to develop. But serving leaders work continually to remove obstacles to the mission.

Where the mission is clear and everyone knows how to do their part to accomplish the mission people thrive!

For further reflection and discussion:

-Reflect on your own leadership in this area. How effectively does my leadership share the mission of our organization? How does my leadership in this area impact the thriving of our team?

-How clear is our mission? What do I need to do as a leader to clarify what activities are mission-critical in our organization?

-What percent of my time is invested in teaching others how to do their work? What should it be? What do I need to do to move in the right direction?

-What areas of waste exist in my organization? (Consider inefficient movements, wasted time, meetings that are not focused, paperwork, time spent on email and other areas.) Which one of these will I do something about today?

-Read again the scripture above (Ephesians 4:11-16) considering your organization in the area of your mission. What is one step you can take this week to improve?        

Until next time, yours on the journey,

Jon Byler

In the next issue, we’ll look at how serving leaders create thriving by synchronizing their teams.

Click here for a resource from Center for Serving Leadership to help you in this area: BTT Success Factors Discovery Tool A4 v.17

#384  Serving Leaders
Produce a Thriving World: They Share the Mission October 16, 2024Snippet:  Reflections for Serving Leaders, latest issueWe have reflected on two actions that
serving leaders take which produce a thriving world—they shape the vision and
set the values. A third action serving leaders take to produce thriving is to
share the mission. Again, consider Paul’s vision of the church body. ¹¹ So Christ himself gave the apostles,
the prophets, the evangelists, the pastors and teachers, ¹² to
equip his people for works of service, so that the body of Christ may be built
up ¹³ until we all reach unity in the faith and in the
knowledge of the Son of God and become mature, attaining to the whole measure
of the fullness of Christ. ¹⁴ Then we will no longer be
infants, tossed back and forth by the waves, and blown here and there by every
wind of teaching and by the cunning and craftiness of people in their deceitful
scheming. ¹⁵ Instead of speaking the truth in love, we will
grow to become in every respect the mature body of him who is the head, Christ.
¹⁶ From him the whole body, joined and held together by every
supporting ligament, grows and builds itself up in love, as each part does its
work (Ephesians 4:11-16).  Paul describes a thriving world in
which each part is doing its part and the body is growing to healthy maturity.
In this issue, we focus on how serving leaders share the mission of the
organization. The Serving Leader Model® calls this “Blaze the Trail™”.  Mission addresses the question, “What do we
do that brings value to those we serve?” 
Serving leaders share the mission by
clarifying priorities. Paul reveals the mission of the body
in this passage. There are “works of service” and an acknowledgment that “each
part does its work.” There is work to be done and clients, customers, or
members to serve. Each member has a part to play in fulfilling the mission and
every organization has a unique way in which they add value to the world. Many
leaders focus on making sure everyone is busy. But serving leaders share the
mission with everyone by clarifying priorities so that everyone is busy doing
the right things. They make it abundantly clear to everyone what work serves
the customer/client/member in ways that ensure the mission is
accomplished.  Serving leaders share the mission by
teaching. Paul encourages the leaders to “equip
his [God’s] people for works of service.” He understood that thriving required
the leaders to teach others how to do their work. Many leaders, especially
founders of organizations, intuitively understand the special value that they
bring and what special “flavor” of service they bring to the world. And they
assume that in time others will learn it from them. But serving leaders realize
that mission critical work must be taught. They are quick to say, “Let me show
you how we do this in this organization and why doing it this way helps us
accomplish our mission.” They teach, train, observe, correct and instruct until
the work is done in the right way. Serving leaders share the mission by
removing obstacles. Paul talks about the “waves” and
“winds” that will distract people from the real work of the church. He
recognizes that it will be easy to lose focus and start doing things that don’t
really produce maturity. Over time many leaders slowly allow excessive
reporting, unnecessary meetings, redundant tasks, and inefficient workflows to
develop. But serving leaders work continually to remove obstacles to the
mission. Where the mission is clear and
everyone knows how to do their part to accomplish the mission people thrive!   For
further reflection and discussion:Reflect on your own leadership in this
area. How effectively does my leadership share the mission of our organization?
How does my leadership in this area impact the thriving of our team? How clear is our mission? What do I
need to do as a leader to clarify what activities are mission-critical in our
organization? What percent of my time is invested in
teaching others how to do their work? What should it be? What do I need to do
to move in the right direction? What areas of waste exist in my
organization? (Consider inefficient movements, wasted time, meetings that are
not focused, paperwork, time spent on email and other areas.) Which one of
these will I do something about today? Read again the scripture above
(Ephesians 4:11-16) considering your organization in the area of your mission.
What is one step you can take this week to improve?           Until next time, yours on the journey, Jon Byler In the next issue, we’ll look at how
serving leaders create thriving by synchronizing their teams.   Click here for a resource from Center
for Serving Leadership to help you in this area: Success Factors Discovery Tool
 

October 2, 2024

Serving leaders create a world in which people thrive. This world is described by Paul:

¹¹ So Christ himself gave the apostles, the prophets, the evangelists, the pastors and teachers, ¹² to equip his people for works of service, so that the body of Christ may be built up ¹³ until we all reach unity in the faith and in the knowledge of the Son of God and become mature, attaining to the whole measure of the fullness of Christ. ¹⁴ Then we will no longer be infants, tossed back and forth by the waves, and blown here and there by every wind of teaching and by the cunning and craftiness of people in their deceitful scheming. ¹⁵ Instead, speaking the truth in love, we will grow to become in every respect the mature body of him who is the head, that is, Christ. ¹⁶ From him the whole body, joined and held together by every supporting ligament, grows and builds itself up in love, as each part does its work (Ephesians 4:11-16). 

Paul’s vision is of a thriving body, where leaders are doing their work and the followers have also found their place to thrive. In this issue, we focus on how serving leaders produce thriving as they set the values of the organization. The Serving Leader Model® calls this “Raise the Bar™”. Values answers the question, “How will we relate to each other and those we serve?”  

Serving leaders set the values by naming them.   

Paul clearly identifies at least one value in this passage, “speaking the truth in love.” He wants to make clear the kind of communication that is expected in this body so he names it.  All organizations have values whether or not they are named. You can observe the values of any group by observing behaviors and noticing what is allowed, what is encouraged and what is rewarded. However many leaders don’t name their values, they just focus on getting the work done with little thought or concern about how people are relating to each other. But serving leaders, like Paul, take the time to think about the values that they want to see expressed in the organization and name them.  They find a few values that they really want to focus on and keep them in front of everyone in the organization.

Serving leaders set the values by defining them.

A value like “speaking the truth in love” may look good on the wall, but what does it actually mean in daily interactions? Some leaders assume that if a value is named, everyone will understand what it means. But serving leaders understand that values need to be clearly defined if they are to impact behavior. So they work hard to define what each value looks like in real life. They give examples of what it looks like as well as what it does not look like and make sure everyone understands what that value looks like. Then serving leaders look for opportunities to connect an action they observe with a value of the organization.

Serving leaders set the values by enforcing them.

What happens when someone does not speak “truth” or not speak it “in love”? This is a test for leaders.  Followers watch closely to see what happens when a value is not practiced. They watch to see if the leader practices the value or just tells others to practice it. They watch to see if all will be held accountable or only certain persons. Some leaders are not willing to uniformly hold everyone to the shared values. But serving leaders hold the standards high and enforce them diligently. They are willing to have hard conversations around values instead of hoping that with time the behaviors will change. They understand that naming, defining and enforcing values creates a thriving world for their organization.

 Where values are clearly understood, defined and enforced, people thrive!

For further reflection and discussion:

-Reflect on your own leadership in the area of values. How effectively does my leadership name, clarify and enforce values? How does my leadership in this area impact the thriving of our team?

-Are the values of my organization clearly named? If so, how well am I living out these values as a leader? If not, use the tool below to name your values. You may want to do this with your leadership team or other key individuals in your organization.

-How well does every person on our team understand what our values look like in real life? What can I do this week to strengthen our team in this area?

-Is there someone on our team that has been violating a value but I have not taken any action? What do I need to do and when will I do it?

-Read again the scripture above (Ephesians 4:11-16). Are there other values implied in this passage? If so, what are they?           

Until next time, yours on the journey,

Jon Byler

In the next issue, we’ll examine how serving leaders create thriving by sharing the mission.

Click here for a resource from Center for Serving Leadership to help you in this area: Values Discovery and Definition Tool.

September 18, 2024

Serving Leaders Produce a Thriving World: They Shape the Vision

 September 18, 2024

Snippet:  Reflections for Serving Leaders, latest issue

Serving leadership works! Serving leadership produces environments where people come to life, find meaning and purpose, and bring their best selves to the mission of the organization. Everything, even the bottom line, improves and thrives as a result!

The biblical foundation for serving leadership, and The Serving Leader Model®, is found in Paul’s vision for the church.

¹¹ So Christ himself gave the apostles, the prophets, the evangelists, the pastors and teachers, ¹² to equip his people for works of service, so that the body of Christ may be built up ¹³ until we all reach unity in the faith and in the knowledge of the Son of God and become mature, attaining to the whole measure of the fullness of Christ. ¹⁴ Then we will no longer be infants, tossed back and forth by the waves, and blown here and there by every wind of teaching and by the cunning and craftiness of people in their deceitful scheming. ¹⁵ Instead, speaking the truth in love, we will grow to become in every respect the mature body of him who is the head, that is, Christ. ¹⁶ From him the whole body, joined and held together by every supporting ligament, grows and builds itself up in love, as each part does its work (Ephesians 4:11-16).  

The serving leadership principles outlined by Paul in this passage produce a thriving church and will also produce a thriving workplace because they are based on God’s design for the universe! In this series, we’ll look at five actions serving leaders take. First, in this issue, the shaping of vision. The Serving Leader Model® calls this “Run to Great Purpose™”. Vision addresses the question, “Why do we exist and why does it matter?”  

Serving leaders shape the vision by identifying purpose.    

Paul invites his readers to see the purpose of where they are going. “…until we all reach unity…we will grow to become in every respect the mature body of him who is the head, that is, Christ.” As he describes this vision he gives meaning and purpose to all that they are doing.  

Some leaders focus on the tasks people need to do and push for completion of the tasks without articulating a higher purpose. But serving leaders connect the work to a higher purpose. They clarify the purpose and share it with everyone in the organization. This does not mean that they must create a new or different vision from a previous leader but they do ensure that it is clearly identified.  

Serving leaders shape the vision by raising purpose high.

Some leaders put a purpose statement on their official documents but never refer to it again. But serving leaders work continually to keep it in front of the people they serve. They talk about it; they share stories that connect with the purpose. Serving leaders help people thrive by continually keeping the vision in front of the entire team.  

Serving leaders shape the vision by embedding purpose.

Some leaders talk about their vision but don’t deliberately get the vision embedded into the systems of the organization. But serving leaders keep working until every aspect of the organization is infused with purpose. This includes all the internal systems. Serving leaders ensure that vision is used when bringing new people to the team; they use the great purpose to evaluate individual and team performance and they use their purpose to make financial decisions. They recognize that where purpose is clearly identified, continually shared and embedded throughout the organization people thrive!

For further reflection and discussion:

-Reflect on your own leadership in the area of vision/purpose. How effectively does my leadership shape the vision of my organization? How does my leadership in this area impact the thriving of our team?

-Do we have a clearly defined vision? If so, what can I do this week to raise it higher? If not, what process will I follow to develop one?  (Use the Vision Discovery tool below to assist you in this process.

-How well is our vision embedded into all our internal systems? What is one step we can take to include vision in our internal training?

-Read again the scripture above (Ephesians 4:11-16) considering your organization in the area of vision or great purpose. What is one step you can take this week to improve?           

Until next time, yours on the journey,

Jon Byler

Click here for a resource from Center for Serving Leadership to help you in this area: Vision Discovery Tool

In the next issue, we’ll look at how serving leaders create thriving by setting the values.  

September 4, 2024

The tremendous impact of serving leadership comes at a high price. Jesus used the occasion of an argument among the disciples to teach them the cost of serving leadership.

²⁴A dispute also arose among them as to which of them was considered to be greatest. ²⁵Jesus said to them, “The kings of the Gentiles lord it over them; and those who exercise authority over them call themselves Benefactors. ²⁶But you are not to be like that. Instead, the greatest among you should be like the youngest, and the one who rules like the one who serves (Luke 22:24-26, NIV).

 We have already examined Jesus’ call for His disciples to release their love of positions and their desire for power. The example of leaders eager to be called “benefactors” reveals the final area Jesus calls His disciples to release—prestige. Benefactors are persons who give money or assistance to a person or cause. That sounds like a good thing! But notice that Jesus says these leaders are not called benefactors by others, but they “call themselves Benefactors.”  They want the prestige that comes with being a leader who gives. But they don’t have the heart of a giving leader. They are not serving others, they are serving themselves! They are consumed with prestige.

We can think of prestige as all the honor, privileges, and “perks” that come with leadership. Prestige may include the best seat at the table, the best parking spot, the biggest office, a good vehicle, a special place at the front of the line (or no line at all!), special titles, membership in the exclusive club, special attire, etc.

Serving leaders release prestige as a right.

The Gentile rulers called themselves nice names and expected everyone to give them honor and prestige because of their position. It was their right. They were quickly offended when they were not addressed with the proper title or protocol. Again Jesus calls for a radically different way. “You are not to be like that.” Serving leaders release prestige as a right. They let go of their ego to serve the organization and the people around them. They are not quickly offended when others do not respect them properly. Serving leaders should be the most honored leaders alive because they are the best! They deserve prestige more than dictators and ego-driven leaders. But they release this right to serve others.

Serving leaders reject prestige as a measure.

The leaders Jesus described used prestige as a measure of their value and success. They loved to be recognized as benefactors and made a big show of their importance. But serving leaders reject prestige as a measure of their value or success. They are not concerned with their titles and they are not impressed with the perks that come with their role. They are not afraid to mingle with ordinary people because they are not flaunting their accomplishments. Serving leaders measure their success by their ability to serve others. They see themselves as successful when others around them succeed.

Serving leaders receive prestige as stewards.

Some leaders seek perks and prestige but serving leaders seek to serve. When they receive prestige and honor, serving leaders receive them as gifts with which they are entrusted. They look for ways to bless others with the prestige given to them. They look at and affirm the contributions of others. They consciously seek to bring others into the circle of honor rather than trying to keep them out. Serving leaders don’t refuse prestige but they use it to more effectively serve others.  

Serving leaders are called to release the most coveted symbols of leadership: position, power and prestige. But as they release these things, they also release to their world the impact of leadership that truly transforms, inspires, and energizes those who follow.    

For further reflection and discussion:

• In my context what are the most common indicators of prestige for leaders? (List at least 5 of them.)   Which of these is the most important to me?
• Are there ways I am tempted to measure my worth by the perks of my role? Do I like to remind others of those special privileges I have?
• How concerned am I about my titles? When people don’t use my title or make a mistake about my title, what does it do in my heart? How do I respond? How does that impact my ability to lead as a servant?
• In what ways can I use the honor and privileges I enjoy to serve others this week?  

Until next time, yours on the journey,

Jon Byler

In the next issue, we’ll begin a new series.  

In our exploration of serving leadership, we typically focus on the benefits and rewards of serving others and indeed there are many. But there is also a high price to serving leadership—a price that many are not willing to pay. Serving leadership requires releasing things that many leaders value greatly. In this series we’ll look at three of these costs by reflecting on a teaching of Jesus to His disciples.

²⁴A dispute also arose among them as to which of them was considered to be greatest. ²⁵Jesus said to them, “The kings of the Gentiles lord it over them; and those who exercise authority over them call themselves Benefactors. ²⁶But you are not to be like that. Instead, the greatest among you should be like the youngest, and the one who rules like the one who serves (Luke 22:24-26, NIV).

 The disciples are having a dispute about leadership and who would be in the top position. Jesus used the debate to provide insight into the type of leadership He was expecting from His followers. It would be radically different than their struggle for positions and different from what they had seen modeled by others. He states bluntly, “You are not to be like that!” He goes on to describe what it would look like to be “the one who serves.”

The disciple’s desire for position is the first area Jesus calls serving leaders to release.

Serving leaders release position as a right.

The disciples started their argument with the assumption that one of them would be in the top position, the only debate was who it would be. They all wanted to be on the top of the organizational chart and they likely each stated their case for why they would be the greatest. They felt like they had earned the right to that position. Some leaders focus their energy on climbing to the highest position and see others as competitors for that role. They delight in telling others how they worked for their position or earned a promotion. But serving leaders surrender this right, they don’t compete with others to get top positions and are equally able to make an impact when they are “like the youngest.”

Serving leaders reject position as a measure.

The disciples were concerned with who would be the most important person on their team. They assumed that the one who was the highest would be the “greatest.” Leaders often use their position as a measure of their value. If they have a “high” position, they believe they have more value as a person.  

Some leaders see their position as an indication of their greatness and delight in telling others their title and role as an indication of their value to the world. They are eager to mention the numbers of people serving them in the organization, how much income the company is earning, and how things have improved since they are in charge. But serving leaders surrender measuring their value by their position. They seek to be like “the one who serves.”  

Serving leaders receive position as stewards.

Jesus didn’t say that it is wrong to have a position but He rebuked their striving for positions. As we have observed many leaders see their position as a right and an affirmation of their worth. But serving leaders release their right to a position. Then they receive a position as a steward. They see their position simply as a place from which they can serve others and the organization. The higher the position; the more opportunities they see to serve.  

For further reflection and discussion:

• What is my heart’s attitude towards the position I currently hold? Do I feel entitled to this position because of my hard work? Do I feel the position is beneath what is rightfully mine? Do I long for a higher position? How does my leadership reflect this attitude of my heart?
• What do I use to measure my value as a leader? Is it related to my position or my impact? How would I view my worth today if my position was stripped away from me and I no longer had a title? How do the words of Jesus challenge me in this area and what can I do to see my value properly?
• If my position is a gift from God to be used for Him, what difference will that make in how I lead others today?

Until next time, yours on the journey,

Jon Byler

In the next issue, we’ll look at how serving leaders pay the price of giving up power.  

July 24, 2024

Serving leaders surrender their business* or organization and see their role as stewards. They shape the organization by focusing on the value they bring to the world, by developing people and creating a culture of excellence. They also serve the organization by taking time to work on the business. Many leaders spend nearly all of their time working in the business, doing the daily tasks that need to be done. But serving leaders find ways to step back and focus on strategic planning, building leaders and long-term development of the business.  They consider scriptures like these:

“Where there is no revelation [KJV “vision”] people cast off restraint (Proverbs 29:18a, NIV).

²⁸ “Suppose one of you wants to build a tower. Won’t you first sit down and estimate the cost to see if you have enough money to complete it? ²⁹ For if you lay the foundation and are not able to finish it, everyone who sees it will ridicule you, ³⁰ saying, ‘This person began to build and wasn’t able to finish’ (Luke 14:28-30).

The plans of the diligent lead to profit as surely as haste leads to poverty (Proverbs 21:5).

¹⁷ Moses’ father-in-law replied, “What you are doing is not good. ¹⁸ You and these people who come to you will only wear yourselves out. The work is too heavy for you; you cannot handle it alone. ²¹ But select capable men from all the people—men who fear God, trustworthy men who hate dishonest gain—and appoint them as officials over thousands, hundreds, fifties and tens. ²³ If you do this and God so commands, you will be able to stand the strain, and all these people will go home satisfied” (Exodus 18:17, 18, 21, 23, NIV).

Serving leaders serve the organization by clarifying direction.

Effective organizations have clarity on vision, mission and values. Without clarity on vision people will “cast off restraint” or live carelessly. Leaders who spend all their time in the daily tasks that need to be done fail to provide the direction the organization needs to thrive. Serving leaders take time to work on the organization by clarifying vision, mission and values. They often spend time reminding people of these core elements that bring meaning and purpose to the daily tasks. This clarity results in purpose and meaning in the work and increases the engagement of the hearts of people in what they are doing. Only leaders can clarify direction.

Serving leaders serve the organization by careful planning.

Some leaders are so busy doing the work that they don’t take time to plan for the work. They are too busy to “sit down and estimate the cost.” But serving leaders recognize that part of their role as a leader is to ensure that plans are properly made and carried out. They look down the road and anticipate future challenges and make plans to prepare the organization for long-term success. Only leaders can ensure that adequate planning takes place in an organization.

Serving leaders serve the organization by creating leaders.

Moses was a classic leader trying to do all the work himself when his father-in-law gave him great leadership advice to develop leaders from the people. Some leaders focus on getting the work done through people. But serving leaders focus on developing the people that they have. They understand that they will never have too many leaders in the organization and that only leaders can ensure that the organization is producing leaders.

Remember, it’s not your business! Serving leaders serve the organization by working on it.

For further reflection and discussion:

• How clear in my organization is our vision (why we exist)? Our mission (what we do that benefits the world)? Our values (How we relate to each other and those we serve)? What do I need to do to make these directional pillars an integral part of our daily work?
• Do I naturally focus on planning or execution? What does this indicate about who I need to work closely with on my team? Do we take enough time for strategic planning in our organization? If so, reach out to your team and thank them for their work in effective planning and point out how it benefits the organization. If not, when will I schedule time for this?
• How effectively do I focus on developing leaders in my organization? What is my plan to keep developing leaders? What steps can I take to create an organization that focuses on developing leaders?

Until next time, yours on the journey,

Jon Byler

*Note: In this series we use “business” to apply to any type of organization whether for profit or non-profit. The principles of this series apply to for-profit enterprises, non-profits (such as churches or NGO’s) and any other domain of work and service. 

If you would like a PDF of this series in one document, click here to download.

Beginning with the next issue we will update our branding for this newsletter. The content will remain the same but we will have a new look!”

July 10, 2024

 We saw in the previous issue that serving leaders recognize that the business* is not theirs, they are stewards. Yet, stewards are not passive bystanders, they are active participants in the work of building and growing an organization. They are called by God to shape the organization as indicated in these verses: 

God blessed them and said to them, “Be fruitful and increase in number; fill the earth and subdue it. Rule over the fish in the sea and the birds in the sky and over every living creature that moves on the ground” (Genesis 1:28, NIV).

[Leaders are] to equip his people for works of service, so that the body of Christ may be built up (Ephesians 4:12).

²³ Whatever you do, work at it with all your heart, as working for the Lord, not for human masters, ²⁴ since you know that you will receive an inheritance from the Lord as a reward. It is the Lord Christ you are serving (Colossians 3:23-24).

Serving leaders take these, and other scriptures, as their mandate to make things happen. God’s original mandate for humans was to “Be fruitful and increase…fill the earth and subdue it. Rule over…” They are called to work hard with their whole heart in the place where God has allowed them to be a steward. Leaders are called to shape their worlds!

Serving leaders shape the organization by building a kingdom focus.

As stewards of a business or organization, serving leaders see their role as building the organization to accomplish God’s purposes in the world. They see their organization as contributing value to the world through the services and products that they offer. Builders create homes where people can live peacefully in safety and security. Bakers make food that sustains the lives of those they serve. Bankers provide opportunities for investments and financial stability. Every honorable profession is a part of God’s plan for a flourishing world! Some leaders are focused on building their own kingdoms, seeking to obtain wealth for themselves and their offspring. But serving leaders focus on a much larger picture. Serving leaders see their work as a small part of a much larger vision of what God is doing on the earth.  They craft a vision statement of how they bring value to the world. Their mission is focused on building and serving others. Their values reflect God’s heart for the way people should relate to each other. They build teams that demonstrate God’s purpose for the variety of strengths He has given. They delegate power and authority in ways that reflect God’s design for human development and flourishing.

Serving leaders shape the organization by building people.

Most leaders are focused on shaping the business or organization they are leading for success or profit. Serving leaders shape the organization by building people. They understand that as they build people and create a healthy culture the organization will grow and succeed. They see their primary role as “to equip” people for work. Serving leaders shape the organization with a focus on the people. 

Serving leaders shape the organization by building a culture of excellence.

Some leaders focus their organization towards profit and are willing to sacrifice quality when it appears to strengthen their bottom line. But serving leaders see themselves as stewards and all they do as an act of worship since they are “working for the Lord.” They honor God with the best product and service they can produce. They strive to create a culture in which people bring “their whole heart” to the task at hand.  They expect and reward excellence.   

Remember, it’s not your business! Serving leaders serve the organization by shaping it.  

For further reflection and discussion:

• How does my business or organization fit into God’s grand purposes for the
  world? How do our services/products make the world a better place? How
  effectively do I communicate this to the people inside and outside our
  organization?
• In what ways am I growing people in my organization? Do I provide salaries
  that allow people to grow and flourish? Do I align people with their own
  strengths and giftings? Am I continually delegating responsibility and
  authority that builds leadership capacity in my organization?
• How highly do we value excellence in the organization or team I lead? Are
  there areas in which we do not view our work as an act of worship to God and
  worthy of our best effort? How well does our work environment reflect God’s
  desire for beauty and order? What steps can I take this week to encourage and promote a culture of excellence?

Until next time, yours on the journey,

Jon Byler

*Note: In this series we use “business” to apply to any type of organization whether for profit or non-profit. The principles of this series apply to for-profit enterprises, non-profits (such as churches or NGO’s) and any other domain of work and service.  In the next issue, we’ll look at how serving leaders serve the business.

June 19, 2024 

Leaders influence and impact the realm where they have authority. This may be at home, in their office or department, in the church they lead or in the business they operate. They naturally feel a sense of ownership of that entity, especially if they founded the organization or business*. But serving leaders recognize that the business is not their business. They view their business as reflected in the following scriptures.  

The earth is the LORD’s, and everything in it, the world, and all who live in it (Ps. 24:1, NIV). 

‘The silver is mine and the gold is mine,’ declares the LORD Almighty  (Haggai 2:8).  

⁶I planted the seed, Apollos watered it, but God has been making it grow. ⁷So neither the one who plants nor the one who waters is anything, but only God, who makes things grow (1 Corinthians 3:6-7).     

For who makes you different from anyone else? What do you have that you did not receive? And if you did receive it, why do you boast as though you did not? (1 Corinthians 4:7).  

Serving leaders see themselves as stewards rather than owners, they surrender ownership of their business/organization and it deeply impacts the way they lead.  

Serving leaders surrender the organization by acknowledging God’s ownership.   

God loudly declares that everything in the world is His! The land and the financial resources all belong to Him. This includes property deeds, bank accounts, property, equipment, etc. God allows His people to use His property for the time that they are alive. Serving leaders recognize that they are simply stewards of what He has entrusted to them. They seek to be responsible and faithful for what they have to manage whether little or much.  

Some leaders see themselves as owners and work in the business to bring profit to themselves. They take full responsibility for all that happens and focus on success as they define it. But serving leaders acknowledge God’s ownership. They are grateful for the opportunity to manage the organization and seek to do it with excellence. But they do not carry the weight and pressure of ownership. They find peace in being stewards.  

Serving leaders surrender the organization by acknowledging others’ contributions.  

Paul openly acknowledged that his success was dependent on the contributions of others. He “planted” but Apollos “watered” and ultimately God was the one “making it grow.”  

Some leaders only recognize their own contributions and tie their effort to the success of the organization. They start early and stay late because they think that without their diligence the organization will fail. But serving leaders acknowledge that success is not the result of one person’s efforts, but the work of a team. They gladly point out the contributions that others are making to the organization’s growth and ultimately give God the credit for the healthy growth they experience.  

Serving leaders surrender the organization by acknowledging their gifts.     

Paul acknowledged that he planted seeds that produced fruit. But he also recognized that the gifts he possessed were a gift from God, not something he produced on his own. Some leaders see themselves as superior to others and take credit for their own gifts. But serving leaders acknowledge their gifts as a blessing from God. They do not minimize how they are gifted, but they also do not take personal credit for that which they have received.   

Remember, it’s not your business! Serving leaders serve their organizations by surrendering ownership.  

For further reflection and discussion: 

• How do I view ‘my’ organization, as mine or God’s? Do I feel pressured to make things happen and tie the success of my organization to my value as a person? How can I daily live in the reality that it all belongs to God?  
• When I reflect on the success experienced in my organization, do I look first at my own contributions, or do I focus on the contributions of others? How can I acknowledge the contributions of my team this week?  
• Reflect on Paul’s words, “What do you have that you did not receive? And if you did receive it, why do you boast as though you did not?” This week, how can I thank those who invested in my own growth and development? (Think about teachers, mentors, persons who opened doors for you, introduced you to significant relationships, those who believed in you before you produced results, etc.)  

Until next time, yours on the journey, 

Jon Byler 

*Note: In this series we’ll use “business” to apply to any type of organization whether for profit or non-profit. The principles of this series apply to for-profit enterprises, non-profits (such as churches or NGO’s) and any other domain of work and service.   

In the next issue, we’ll examine how serving leaders shape the business.  

May 24, 2024 

The vision of Nehemiah to rebuild the wall required a variety of strengths to accomplish. Nehemiah recognized that he did not have all the strengths needed to accomplish the task—he needed a team. He was a great leader but Nehemiah was not capable of doing all that was needed for the building of the wall and community. This included casting vision, strategic thinking, administration, craftsmanship, technical skills, teaching, etc. Serving leaders recognize that there’s no such thing as a well-rounded leader, but there are well-rounded teams. Nehemiah models how serving leaders build teams based on strengths.   

Serving Leaders Build on Strength by acknowledging different roles    

The physical rebuilding needed people who could carry stones, those who were capable of doing masonry work, others skilled in timber and iron construction for the doors, etc. Beyond the construction of the wall, the story of his leadership also demonstrates a wide variety of tasks and roles including goldsmiths and merchants (3:31), guards (4:16), those who blew the trumpet (4:18), messengers (6:3), musicians (7:1, 12:27), keepers of the storerooms, gatekeepers (7:1; 11:21), leaders in charge of different areas (7:2, 70; 11:1, 11;  12:7-8; 15:16), teachers (8:4-8), temple servants (11:21), and priests and Levites (12:1-7). Nehemiah acknowledged all these roles as necessary for achieving the vision. The people doing menial tasks were as essential to the work as the person blowing the trumpet.  

Some leaders see their leadership role as critical but don’t appreciate the person who answers the phone or the one who cleans the floor. But serving leaders recognize that all tasks, even the menial ones, are vital to accomplishing the vision.  They verbally appreciate the role of each member of the team and acknowledge that the different strengths are all necessary.    

Serving Leaders Build on Strength by aligning work with passion  

In the building of the wall there were certainly times when people worked in areas outside of their strength. The job needed to be done! But Nehemiah also deliberately assigned tasks that would align with passion.  One example, “Above the Horse Gate, the priests made repairs, each in front of his own house” (Nehemiah 3:28, NIV). 

Nehemiah strategically placed people to build the wall that was close to their own homes. He knew that they would be more energized to do the work that was near to their heart! He was aligning their work with their passion. Some leaders assign tasks with little thought to whether the person will enjoy doing the work. But serving leaders look not only at ability for a task but passion. They recognize that someone may be very capable of performing a role, but not energized by doing it. Serving leaders look for ability combined with passion.  

Serving Leaders Build on Strength by applauding joint success  

Nehemiah worked hard and the wall was finally completed. Then they celebrated!  

At the dedication of the wall of Jerusalem, the Levites were sought out from where they lived and were brought to Jerusalem to celebrate joyfully the dedication with songs of thanksgiving and with the music of cymbals, harps and lyres (Nehemiah 12:27). The celebration included two choirs marching around the wall in different directions with sounds that were heard “far away”! Nehemiah applauded the work that the entire community had accomplished.  

Some leaders focus on the work, but never pause to celebrate. Or they focus on an individual accomplishment without acknowledging the work of the team. But serving leaders applaud success and find ways to celebrate the accomplishments of individuals and the team.  

For further reflection and discussion:  

• How well do I know my own strengths and passions? Am I working to focus more of my time and energy on the things I do especially well?  
• Do I see the tasks of each person, especially the menial ones, as vital to the success of our team? What have I done this week to affirm the value that each one brings to our team? 
• When I see someone on my team doing a task well, do I assume that they have passion for that work, or do I inquire about their passion? Ask one or two of them, “If you do this all day long, do you go home energized or drained?” What do I learn from their response? How can I better align my team around passions? 
• How well does our team celebrate success? What have we done recently that should be celebrated? What do I need to do to ensure that we have the celebration?   

• Read the story of Nehemiah and reflect on other ways that he demonstrated this action, Build on Strength. Especially reflect on the story of their celebration in chapter 12. What do you observe from his life and in what way can you follow his example?     

Until next time, yours on the journey, 

Jon Byler 

In the next issue, we’ll examine how Nehemiah’s leadership empowered others and prepared for succession.  

Finally, as a free gift to you, Click Here to download one tool to help you put this action into practice in your organization.  

For more information about The Five Actions of Serving Leadership™ read the book, The Serving Leader, or visit www.CenterforServingLeadership.com.